Services
VIRTUAL ASSISTANCE
“Given the challenges posed by Covid-19, traveling to Asia remains difficult for customers. To support our clients, we’ve implemented virtual solutions such as meetings with exporters, virtual factory tours, and live virtual product selection sessions. This approach ensures that customers can still engage with suppliers and inspect merchandise, ultimately saving costs for all parties involved.”
INFRASTRUCTURE SUPPORT
“We provide infrastructure support to our international customers in India, bridging geographical gaps and enhancing connectivity. Acting as an extension of their offices, we offer direct links to factories, ensuring transparency by bypassing intermediaries. Our goal is to streamline the purchasing process from India and overseas sources, offering convenience at every step. Additionally, during buying trips to India, we organize comprehensive local infrastructure support for our customers.”
VENDOR SELECTION
“Vendor selection is pivotal for retail success. Despite the allure of professional websites, many companies in Asia lack the technical prowess for top-notch production quality. We meticulously assess vendors using various sources of information, ensuring approval from our compliance team before sampling begins. Feedback from multiple stakeholders, including employees, customers, and sub-vendors, informs our decisions.
Our selection process prioritizes factors like product capability, price, timely delivery, and quality control. For promotional orders, price holds sway, alongside timely delivery and reasonable quality. However, for prestigious, high-quality orders, quality and timely delivery take precedence over price. Our vendors adhere to fair labor practices, ethical standards, and avoid child labor. Most are socially and environmentally conscious, offering sustainable textiles. Our commitment to fairness and professionalism underpins our partnerships.”
YOUR EARS & EYES
“We provide comprehensive merchandising support, from product selection to delivery. Our team in India sources top-quality products and sends samples for selection. Working closely with manufacturers, we set milestone dates and share action plans with customers, ensuring timely progress through daily follow-ups. Our quality assurance team oversees production, ensuring top-notch quality Products. Regular factory visits maintain consistency in materials, while pre-production samples undergo customer approval before final production. Multiple inspections guarantee quality, with shipments inspected before dispatch for customer satisfaction.”
PRODUCT DEVELOPMENT
“We collaborate closely with designers, manufacturing mills, and overseas customers’ design teams to optimize fabric, construction, and production processes, aligning with target prices and budget constraints. Adhering to deadlines for development and production planning, we navigate through various product creation phases, including idea generation, design development, testing, and market commercialization. Risking time, money, and intellectual assets, proper planning and supplier reliability are paramount in product development.
For special designs and programs, we secure exclusivity agreements with suppliers for specific markets. Customer insights guide our development of new products tailored to online demand.”
COMPLIANCE & CODE OF CONDUCT
“Our compliance standards are rigorously upheld to ensure unparalleled quality. We strictly prohibit child labor, forced labor, and any form of coercion in our vendors’ factories. Additionally, our suppliers are prohibited from offering bribes, kickbacks, or other favors to our employees or clients. We ensure adherence to international standards for workplace conditions and working hours.
Preference is given to suppliers who utilize renewable energy sources, offer subsidized food for employees, prioritize the use of recycled materials in manufacturing and packaging, and prioritize employee welfare.”
QUALITY ASSURANCE: LOOKING INTO THE FINER DETAILS
“Our quality assurance systems leverage extensive manufacturing expertise, ensuring merchandise inspection meets AQL levels and buyer specifications. Employing continuous quality control, we mitigate last-minute surprises unlike many sourcing companies.
Qualified quality personnel are involved from raw material procurement to final dispatch, ensuring comprehensive oversight. For high-volume business, a dedicated quality assurance executive is stationed at the factory for unbiased, continuous monitoring.
We continuously refine our quality systems based on customer feedback, ensuring maximum benefit for all clients.”
MARKET INTELLIGENCE
“We offer thorough product searches tailored to your needs, including comparative studies and consultancy. Our customers receive regular market reports, management notes, and professional advice, along with insights on buying opportunities and future price trends. With a wide network of suppliers, we assist in selecting the right merchandise and continually explore alternative options.
Our proactive merchandising team constantly seeks out new suppliers and products to ensure high quality and uniqueness. We gather inputs from various sources including salespeople, clients, competitors, industry events, seminars, conferences, and trade publications to stay informed and deliver value to our customers.”